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CAB

The Citizens Advice Bureau (CAB) is a charity that provides free, confidential and independent advice from nearly 3,400 locations including in local CAB offices, GP surgeries, hospitals, colleges, prisons and courts.

Advice is available face-to-face and by telephone. Most also offer home visits and some also provide email advice.

CAB advice helps people resolve problems including debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems and is available to everyone regardless of race, gender, sexuality, age, nationality, disability or religion.

Most CAB advisers are specially trained volunteers, helping to solve over five million problems for people like you every year.

CAB advisers offer services including:

  • Writing letters and making phone calls to companies and service providers on people's behalf
  • Helping people to prioritise their debts and negotiate with creditors
  • Representing people at courts and tribunals and referring people to specialist CAB case workers and others
  • CAB also has an online Adviceguide (link to http://www.adviceguide.org.uk/wales.htm) to help people learn more about their rights and to provide them with the information they need to solve their own problems

Visit the CAB Adviceguide website for details of your local CAB office and information in languages other than English, including Welsh.

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